Service

From first measure to final paperwork

Choosing appliances is the pleasant part. Making them fit, arrive and work is where a retailer earns its place. These four services sit around every order.


Suite planning consultation

Before anything is ordered, we check the whole suite against the room: fit, cutouts, clearances, and what each appliance asks of the house.

  • Cutouts checked against cabinetry drawings
  • Clearances, door swings and landing space
  • Electrical, gas, water and venting requirements
  • Hoods paired to cooktops, panels to cabinets

Delivery & installation coordination

We schedule delivery around your project and share specifications with whoever installs: your builder, plumber, electrician or installer.

  • Delivery scheduled around the project
  • Specification sheets and installation guides to your trades
  • A site-readiness check before the truck arrives
  • One point of contact from order to install

Haul-away

The appliances being replaced can leave when the new ones arrive. We arrange removal and send units to recycling where local facilities accept them.

  • Removal arranged with your delivery
  • Disconnection coordinated with installation
  • Recycling where facilities allow

Registration & warranty support

Registration is easy to put off and costly to forget. We help you register each appliance with its manufacturer and keep the records in order.

  • Help with manufacturer registration
  • A record of model and serial numbers
  • Guidance on starting a warranty claim
The Sequence

How an order unfolds

Seven steps, in the same order every time. Some take a day; some take the length of a remodel.

  1. Step 1: Conversation

    Tell us about the room, the stage of the project and who else is involved: designer, builder, plumber, electrician.

  2. Step 2: Measure & review

    We review drawings or site measurements and list the requirements each appliance brings with it.

  3. Step 3: Selection

    We narrow the field together, then put the suite in writing: models, dimensions, finishes and installation needs.

  4. Step 4: Order

    Once you approve the selection, we place the order and share timing as each manufacturer reports it.

  5. Step 5: Site readiness

    Before delivery, we confirm that openings, utilities and access are ready, so installation day is uneventful.

  6. Step 6: Delivery & installation

    We coordinate delivery and installation with you or your trades, and arrange haul-away of the old units if you asked for it.

  7. Step 7: Registration

    We help register each appliance and hand over manuals, serial numbers and receipts in one place.

Who we work with

For the house, and the trade

i.

Homeowners

Replacing one appliance or planning a whole kitchen, with a plain answer to every question about fit and installation.

ii.

Remodelers

Specifications early, so rough-in, cutouts and panel orders line up with the schedule you are keeping.

iii.

Builders

Suites for new homes, with delivery coordinated around the build and paperwork ready for closing.

iv.

Kitchen designers

A retailer who reads drawings and respects the design, and who says so early when a choice will not fit.

Based in McComb, Mississippi, we work across Southwest Mississippi and the Gulf South. If your project is farther afield, ask. We will tell you plainly what we can coordinate.


Begin

Start with step one

A few sentences about the project are enough to begin the conversation.